Rental Management Services
Western Cape Developments, established in 2018, is developing the new prestige Millennial Arch building in Langebaan, included in our business is the professional service of letting out your property as a holiday rental.
Should you wish to make use of our services, we would provide you with reliable, consistent and excellent quality service, ensuring the homeowner’s peace of mind while we manage your investment.
Your property will be well maintained and generate a continuous income throughout the year as Langebaan is a hot spot for holiday makers on a regular basis.
This document will form as the basis of our full scope of service offering to all homeowners interested.
Bookings
We take care of the booking process with specialized software and trained personnel.
Maintenance
Maintenance of your property is our top priority, however small or large the project on your behalf.
Western Cape Developments has its own reliable team of contractors to manage the maintenance and any emergency situations when required.
Marketing
Western Cape Development takes full responsibility for marketing the property.
The following marketing channels will be used:
- Own website – www.millennialarch.co.za
- Social Media
- Online Travel Agents such as Booking.com, TravelGround, Lekkerslaap, Air B&B etc,
- Local Business Partners such as Tourism offices and local estate agency.
House Content
- Inventory check will be done on each unit. These are the most frequently used items such as the kitchen utensils. We aim to standardise these items and we also keep the items in stock.
- Clause 18 lists the items which should be in the house. These are roughly based on the Tourism Grading Council’s guidelines for Self-Catering Holiday Homes.
Cleaning
- We manage the cleaning of the houses by our own in-house well-trained staff.
- When the homeowner uses the property, we render an exit cleaning service.
Linen
The property is managed and marketed with linen. The homeowner has to supply three sets of good quality linen, including towels and bathmats.
Duvet covers are washed after each booking.
Double beds – 4 standard pillows
Single beds – 2 standard pillows
Bathroom mats – preferable washable and durable
Each bed must have an extra blanket for winter
All beds must have mattress and pillow protectors
WiFi
Millennial Arch will have fibre that the homeowner can register for.
Keys
Western Cape Developments requires three sets of keys, alarm, gate remotes etc.
Finances
The management fee will be 30% of income calculated on the base rate.
The advertised rate, which is on the marketing channels are different. This allows for a cleaning component and fees payable to online travel agencies.
Western Cape Developments is responsible for the general business expenses, marketing cost, cleaning, guest amenities.
The homeowner is responsible for the municipal account, energy cost (electricity, gas, DSTV, Wi-Fi)
Rental Rates will be based on seasons, the size of the property, location and level of luxury.
We manage rates to maximise the income for both parties.
Longer-term bookings or group bookings can be negotiated with homeowners as and when necessary.
Homeowners use of property
Homeowner can “book” the property any time for his own use, depending on availability.
Risk
There is a risk in day-to-day rentals. Western Cape Developments manages the processes; however the risk remains that of the homeowner. It is therefore advised that the homeowner insures accordingly to provide for any risks or incidents applicable to the hospitality industry.
How we minimize the risk to the homeowner:
- A person in the rental party signs and accepts responsibility for the house and will also be held liable for any damages which may occur.
- Western Cape Developments does not book more people into the unit than allowed. In the Rental Agreement the guest confirms the number of adults, children and toddlers. There is thus no uncertainty what is allowed and what not.
Contract Term
The agreement is based on the ethical behaviour and performance of both parties.
Should the homeowner end the agreement and Western Cape Developments cannot move the future bookings, the homeowner needs to honour the bookings.
Should the homeowner not honour the bookings, all legal fees, penalties, claims and costs applicable to the specific booking, will be for the homeowner’s account.
Contact
Should you have any questions, please contact us and speak to.
Melissa Schultz – Operational Manager
Contact number: – 084 548 1937 /e-mail: melissa@ebscivils.co.za
General Home and Inventory Requirements
The following items has to be in the unit:
Kitchen:
Cutlery organizer, sugar canister and milk jug
Bread knife and bread/chopping board
Corkscrew and bottle and tin opener
Peeler, grates, kitchen scissor, egg lifter, oven gloves and braai equipment
Steel brush, tongs, covered dust bin, dustpan and brush
Broom, mop, bucket, floor cloth, hot placemats for pots
Dish drying rack, fire extinguisher, iron with ironing board, clothes pegs and bag
Knives, Steak knives, forks, teaspoons and dessert spoons
Small plates, large plates, coffee mugs and bowls.
Whiskey tumbler, cooldrink glasses, wine glasses and beer glasses
Carving sharp knives, frying pan, sauce pan, cooking pot, strainer, serving bowl, plastic bowls with lids, salad bowl with salad spoons
Casserole/braai bowl, oven roasting tray, tablespoons, stirring spoon and serving trays.
Appliances:
Kettle, toaster, microwave, stove and oven
Fridge with freezing compartment or freezer
Washing machine and tumble dryer (Optional, but recommended)
Dishwasher (Optional, but recommended)
Bedroom:
Beds (headboards recommended) and good quality mattresses
Bedside tables and bedside lamps – 1 per single bed and 2 per double/queen/king
One Mirror per room
5 hangers per cupboard
Bedroom Linen:
Duvet inner – 1 per bed
Hand Towels – 1 per bed
Duvet covers – 3 per bed
Fitted sheet – 3 per bed
Pillow covers – 3 per pillow
Bath Towels – 3 per bathroom
Bathroom mats – 3 per bathroom
Mattress protector – 1 per bed
Pillow protector – 1 per pillow
Standard pillows – 4 per double bed and 2 per single bed
Extra blanket for the winter – 1 per bed
Bathrooms:
Bin with lid and toilet brush
Hooks, railing to hang towels
Living room:
TV, Netflix box or Dstv + Smartcard.
Chairs/couches – 1 seat per person catered for.